15min chapter

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics cover image

432. Mastering Ethical Influence with Brian Ahearn (Refreshed Episode)

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

CHAPTER

The Art of Personalized Communication

This chapter delves into the impact of tailored communication strategies, particularly the use of handwritten sticky notes to boost response rates. It highlights case studies demonstrating the effectiveness of personalized elements in business correspondence, and discusses techniques for enhancing engagement through strategic questioning. The speakers emphasize the importance of building rapport and fostering connections in professional interactions to improve collaboration and trust.

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