Worklife with Adam Grant

How to Trust People You Don’t Like

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Mar 28, 2018
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ANECDOTE

Astronauts Capture Supply Ship

  • Astronauts Pollo Nespely and Katy Coleman captured a supply ship with a robotic arm at high risk in space.
  • Their successful mission relied on extreme precision and profound mutual trust.
INSIGHT

Trust Beyond Liking

  • Trust relies on capability and dependability, not just liking someone.
  • People often wrongly choose to seek help from those they like rather than the most competent.
ADVICE

Build Trust Through Stress Exposure

  • Spend extended time under stress with colleagues to reveal true behaviors and build trust.
  • Allow teams to face challenges without interference to nurture learning and cooperation.
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