5min chapter

WorkLife with Adam Grant cover image

How to Trust People You Don’t Like

WorkLife with Adam Grant

CHAPTER

How to Build Trust in a Stressful Environment

Jeff ashby is chief of mission assurance at blue origin, the rocket company founded by jeff bazos. He was a navy test pilot and then a space shuttle commander at nassau to prepare for space flight. Jeff trained with his crew outdoors in utah. Stressful situations help us identify the kinds of moments where he is anxious and where sheis frustrated. There's evidence that people who know each other's emotional triggers have more trust and less conflict.

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