
McKinsey on Building Products Inbal, Twilio's CPO on product leadership in the age of AI
Sep 20, 2024
Inbal Shani, Chief Product Officer at Twilio and a former CPO at GitHub, shares her insights on product leadership in the AI era. She discusses the evolving role of CPOs and the importance of a cross-functional mindset. Inbal emphasizes designing user experiences by prioritizing customer perspectives and integrating AI seamlessly. The conversation also covers the shift towards outcome-based success metrics in AI product development, highlighting essential skills for product managers navigating these changes.
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