HBR On Leadership What It Takes to Build Influence at Work
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May 15, 2024 In this insightful discussion, Nashater Deu Solheim, a forensic psychologist and leadership coach, delves into the art of influence at work. She shares techniques to engage effectively with peers, clients, and superiors, even in virtual environments. Solheim introduces her ABC framework—advanced preparation, body language, and conversation—to help listeners enhance their impact. The conversation also emphasizes the power of empathy and trust, highlighting the importance of active listening and understanding others' motivations for successful collaboration.
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Advanced Preparation
- Thoroughly prepare before any interaction, especially with resistant individuals.
- Research their interests, motivations, and current situation to understand their perspective.
Body Language
- Be mindful of your body language.
- Project a relaxed and open demeanor to foster collaboration and trust.
Conversation Starters
- Start conversations by building rapport and ensuring the other person feels comfortable.
- Ask simple questions like "How are you?" or "How do you feel about meeting me today?"
