Lessons from the biggest week in ecommerce: ad account strategies, maximizing Black Friday customer acquisition, bid caps for Black Friday, delayed attribution multiplier, launching your sale early, managing brand expectations during big moments
Understanding margin and balancing revenue and margin is crucial for maximizing Black Friday and Cyber Monday sales.
Setting bid caps and adjusting them based on conversion rates can help control ad spend during peak shopping days.
Deep dives
Lesson 1: Understand Margins and Goals for Your Offer
To maximize Black Friday and Cyber Monday sales, it is crucial to understand the margin in your offer and your goals. Brands with high margins can push for bigger moments and higher customer acquisition. However, it is important to find a balance between increasing revenue and preserving margin to maximize the enterprise value of your business.
Lesson 2: Utilize Bid Caps for Effective Advertising
Bid caps can be a powerful tool when managing ad spend during Black Friday and Cyber Monday. Setting bid caps allows for controlled spending while ensuring customer acquisition at or below the desired cost. However, it is important to adjust bid caps to account for increased conversion rates during these peak shopping days.
Lesson 3: Understand Delayed Purchase Behavior
Delayed purchase behavior, where customers click on ads but buy later, is essential to understand for maximizing Black Friday and Cyber Monday sales. It is crucial to measure the gap between time of impression and time of purchase and adjust ad targeting and spend accordingly to capture purchases that occur after initial clicks.
Lesson 4: Launch Your Sale Early with Caution
Launching your sale early can be beneficial for generating revenue and warming customers up to your offers. However, it is important to note that spreading the sale over more days may dilute the peak revenue on Black Friday and Cyber Monday. Managing expectations and understanding the trade-offs is key in deciding when to start the sale.
That was mostly what I felt after BFCM this year, including 3 clients with their biggest revenue days ever.
But that doesn't mean everything was a win this year. And after a couple weeks off to manage the BFCM chaos, I've analyzed the results and collected my top 7 lessons from the biggest week of the year in ecommerce.
SUBSCRIBE ON YOUTUBE
The Andrew Faris Podcast is now available on YouTube at www.youtube.com/@andrewfarispodcast.
EPISODE HIGHLIGHTS
[00:01:28] Ad account strategies.
[00:03:48] Maximizing Black Friday customer acquisition.
[00:06:46] Bid caps for Black Friday.
[00:10:07] Bid caps and overspending.
[00:13:31] Media buying on Friday.
[00:15:16] Delayed attribution multiplier.
[00:19:16] Delayed Purchase Multiplier.
[00:21:15] Launching your sale early.
[00:24:01] Machine learning and ad performance.
[00:27:54] Diverse types of ads.
[00:30:28] Managing brand expectations during big moments.
EPISODE SPONSOR
Virtual assistants can be helpful. Virtual professionals can transform your business. Get connected to incredible ecommerce talent from the Philippines with More Staffing by visiting www.morenow.co.