46. Dr Shefaly Yogendra - Decision-making: how boards make good decisions (and avoid bad ones)
Oct 31, 2023
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Dr Shefaly Yogendra, Chair, NED and Advisor with a PhD in decision-making, discusses promoting good decision-making frameworks, managing biases, embracing discomfort, retrospecting past decisions, and navigating conflicts of interest in boards. Lightning round insights add a fun twist to the conversation.
Establishing psychological safety fosters open discussions and constructive dialogues in boardrooms.
Addressing emotions, biases, conflicts of interest, and promoting ethical decision-making are crucial for effective board decisions.
Deep dives
Decision-Making Process Structured Approach
Implementing a structured decision-making process is crucial for effective outcomes. The speaker emphasizes the importance of understanding the problem thoroughly, gathering relevant information, exploring multiple options, and then narrowing down choices. Attention to decision-making timing, fatigue, and excessive options is highlighted to enhance the quality of decisions.
Creating Psychological Safety and Comfort with Discomfort
Establishing a culture of psychological safety within boardrooms is essential for open discussions. Encouraging comfort with discomfort allows for constructive dialogues where questions and challenges are embraced. The guest emphasizes the need for boardrooms to promote an environment where questioning decisions is welcomed, leading to better long-term outcomes.
Handling Emotions and Biases in Decision-Making
Addressing emotions in decision-making is essential, emphasizing the importance of emotional regulation for balanced judgments. The guest challenges stereotypes related to emotions, highlighting how emotions can provide valuable insights into decisions. Discussing biases, the conversation delves into the need for boards to consciously identify and manage biases to enhance decision quality.
Balancing Conflict of Interest for Effective Decision-Making
Managing conflicts of interest is crucial in decision-making processes. Declaring conflicts, evaluating materiality, and taking a nuanced approach to potential biases are key considerations for board members. The discussion touches on the importance of striking a balance between personal interests and board responsibilities to ensure effective decision-making.
Driving Inclusion through Ethical Decision-Making
Promoting inclusion through ethical decision-making is essential for diverse and effective boards. The conversation explores the impact of remuneration on board member diversity and engagement. Addressing conflicts, biases, and governance norms contribute to a more inclusive and impactful decision-making process within boardrooms.
Boards exist to make decisions. But how often does your board make the best ones? Shefaly Yogendra is a Chair, NED and Advisor with a PhD in decision-making . Tune in to her conversation with Nurole CEO Oliver Cummings to discover her answers to the following questions: What framework do you use to promote good decision making on your boards? (1:25) What tactics do you use to make boards feel comfortable with discomfort? (7:39) Where has emotion enhanced decision-making on your boards? (14:25) How can board members uncover biases that impact decision-making? (17:54) How good are boards at retrospecting past decisions to inform future ones? (23:32) How do you manage conflicts of interest when it comes to decision-making? (28:50) What impact do term-limits, director investments and compensation have on decision-making? (35:34), and⚡ The Lightning Round ⚡ (42:39)
Host: Oliver Cummings Producer: Will Felton Music: Kate Mac Audio: Nick Kold Email: podcast@nurole.com Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom
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