30 Minutes to President's Club | No-Nonsense Sales No BS Advice to Build Company Culture in 2025 | Steph Jenkins | Ep 270 (Lead)
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Dec 5, 2024 Steph Jenkins, VP of Global Sales at PandaDoc, shares her journey through sales leadership roles at notable companies like Glassdoor. She highlights the importance of structured one-on-ones for actionable feedback, encouraging leaders to ask insightful questions. The discussion delves into fostering a strong team culture through radical candor sessions and skip-level meetings. Jenkins emphasizes focusing on strategic priorities and building trust to enhance communication, ultimately driving long-term success for sales teams.
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The Secret of the Squirrel
- Inspire unshakeable belief in your product by sharing customer success stories.
- Focus on how the customer uses your product and the positive impact it has on their mission.
Forced Open Door Policy
- Schedule recurring one-on-one meetings with every team member, even quarterly.
- Use these to identify trends, address concerns, and source good ideas, fostering connection and trust.
Sneaky Backdoor to Product
- Empower sales reps to directly engage with product managers for feature requests.
- Reps should make requests alongside the customer, increasing the likelihood of approval.