ACTIONABLE TAKEAWAYS:
- Uncover what’s not working: Use varied questions in one-on-ones, like “If you had a magic wand, what would you change?” or “Where have we let you down in the sales cycle?” to surface actionable feedback.
- Run radical candor sessions: Gather reps for skip-level feedback on their manager. Facilitate discussions on what the manager should keep, stop, or start doing, and provide actionable feedback to the manager for growth.
- Stay connected with the team: Conduct regular skip-level meetings, whether quarterly one-on-ones or group discussions, to maintain trust and understand team challenges directly.
- Lead with strategic priorities: Focus on 2-3 key quarterly initiatives, like improving prospecting systems or revamping coaching processes, to drive long-term business impact beyond daily operations.
STEPHANIE'S PATH TO PRESIDENT'S CLUB:
- VP of Global Sales at PandaDoc
- Chief Revenue Officer at Sprig
- Chief Revenue Officer at FlowHub
- VP of Sales, SMB at Glassdoor
RESOURCES DISCUSSED:
