Fraudology Podcast with Karisse Hendrick

AI vs. Scammers: Inside the New War on Fraud with Frank McKenna

10 snips
Aug 5, 2025
Frank McKenna, a prominent fraud expert and creator of a newsletter on AI, joins Brad Joffe, CCO of Apate AI, to discuss an innovative approach to fighting online scams. They explore how AI bots are deployed to engage and disrupt scammers, collecting essential intelligence along the way. Brad shares fascinating strategies employed by banks like Commonwealth to use these bots effectively. With compelling audio examples, they illustrate the bots' uncanny conversational skills and showcase how technology can turn the tide against fraud.
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INSIGHT

AI Bots Combat Scammers at Scale

  • Apaté AI deploys thousands of lifelike AI bots in different personas and languages to engage scammers.
  • These bots waste scammers' time and extract real-time intelligence from their conversations and keystrokes.
ANECDOTE

Voice Bot Mimics Real Scam Calls

  • A voice bot mimicked an Australian Amazon fraud call convincingly, including pauses and laughter.
  • The scammer was kept engaged while the bot extracted details and frustrated the scammer.
INSIGHT

Real-Time Intelligence Gathering

  • Bots collect passive metadata and active intelligence like phone numbers and crypto wallets during scam interactions.
  • This data helps partners preempt scams by targeting the scam infrastructure in real time.
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