Frank McKenna

Frank McKenna, a renowned fraud expert known as "Frank on Fraud," joins host Hailey Windham to discuss pressing topics in fraud prevention. They delve into the challenges of fostering collaboration across industries and the rising threat of personalized scam texts. Highlighting the need for a supportive culture, they share innovative ways to motivate employees in fraud prevention, including fun recognition awards. The duo also offers insights for newcomers, emphasizing the importance of authenticity and building connections in the fraud-fighting community.

Frank McKenna, a prominent fraud expert and creator of a newsletter on AI, joins Brad Joffe, CCO of Apate AI, to discuss an innovative approach to fighting online scams. They explore how AI bots are deployed to engage and disrupt scammers, collecting essential intelligence along the way. Brad shares fascinating strategies employed by banks like Commonwealth to use these bots effectively. With compelling audio examples, they illustrate the bots' uncanny conversational skills and showcase how technology can turn the tide against fraud.

In a riveting discussion, fraud expert Frank McKenna dives into the alarming rise of application fraud in digital banking. With over a decade of experience, he shares insights from a Visa report revealing a staggering 244% surge in digital lending fraud. Frank highlights the normalization of fraud, sophisticated techniques like synthetic identity fraud, and alarming trends such as credit washing. He emphasizes the need for enhanced fraud detection technologies and multifaceted verification systems to combat these evolving threats effectively.