
How I Built This with Guy Raz
Diapers.com & Jet.com: Marc Lore
May 17, 2021
Marc Lore, the founder of Diapers.com and Jet.com, shares his fascinating journey from early ventures like selling baseball cards to spearheading groundbreaking e-commerce platforms. He discusses the audacious strategy of losing money on diapers to drive sales of other baby products, ultimately attracting Amazon's acquisition. Marc also highlights the challenges of establishing Jet.com, which Walmart bought for a whopping $3.3 billion, exploring the complexities of competition and innovation in retail. His story is a testament to resilience and visionary thinking in the digital marketplace.
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Quick takeaways
- Efficient operations and product diversification were crucial for offsetting losses in the competitive diaper market.
- Maintaining core values and organizational culture facilitated a smooth transition post-acquisition by Amazon.
Deep dives
The Journey of Creating a Niche Market Giant
Creating a web marketplace for diapers presented new challenges due to the competitive market, with major names refusing to sell initially. Despite offering diapers at reduced prices, the company needed to ensure efficient operations to offset losses and encourage customers to purchase additional items. Expansion into selling various baby products and enhancing logistical efficiency were critical strategies adopted to drive growth.
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