How I Built This with Guy Raz Advice Line with Jeff Raider of Harry's
5 snips
Aug 1, 2024 
Jeff Raider, co-founder of Harry’s, dives into the entrepreneurial journeys of Uli Nasibova, who juggles revenue streams for her gelato business, and Carly Bonfonte, founder of Full Moon Fairy, a magical children's book subscription. Uli shares her challenges with product development and pandemic pivots, while Carly discusses her transition from side project to full-time passion, emphasizing mentorship and community engagement. Their insights provide invaluable advice for navigating the complexities of startup growth and brand building.
AI Snips
Chapters
Transcript
Episode notes
Prioritize Core Business
- Prioritize your core business and identify what you excel at.
- Focus on areas where you're already seeing success and avoid spreading resources too thin.
Direct-to-Consumer Feedback
- Harry's used direct-to-consumer feedback to improve their razors.
- Customers wanted a precision trimmer, and Harry's responded by adding it to their next product.
Maintaining Service Quality
- Maintain service quality by documenting standards and training new employees thoroughly.
- Systematically measure customer satisfaction to ensure consistency as you grow.