

083: Dr. Mark Costes - Case Study Pt. 2: The 12 Month Practice Transformation
Nov 7, 2016
Dr. Mark Costes discusses creating accountability, patient recall strategies, and patient communication in dental practices. Emphasis on operational efficiency, team agreements, and referral programs for successful transformations.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 6min
Creating Accountability and Scripted Interactions for Ultimate Patient Experience
05:45 • 10min
Creating Operational Efficiency in a Dental Practice
15:35 • 5min
Optimizing Patient Recall in Dental Practice
20:10 • 4min
Patient Communication and Referral Strategies in Dental Practice
24:28 • 4min