The Joe Polish Show

Soft Skills, Hard Truths: Building, Leading, and Letting Go with Cameron Herold and Joe Polish

Jun 27, 2025
Cameron Herold, founder of the COO Alliance, is a visionary leader who scaled 1-800-GOT-JUNK to incredible heights. He reveals how to hire and empower an exceptional second-in-command. Discover the hidden hiring mistakes that can sabotage even seasoned entrepreneurs and why a 'vivid vision' is essential. Cameron shares insights on the twelve soft skills leaders must master, especially in an age of AI. He also discusses navigating challenges with underperforming employees and the vital relationship between COOs and CEOs for operational success.
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INSIGHT

Power of Vivid Vision

  • Vivid Vision vividly depicts what a company looks like, feels like, and acts like in three years.
  • It aligns every stakeholder behind a clear, detailed picture to catalyze company culture and growth.
ADVICE

Run Effective Meetings

  • End meetings 5 minutes before schedule to allow on-time arrival for next meetings.
  • Require agendas with purpose, outcomes, order, and time allocations to prevent wasting time.
INSIGHT

Using AI in Meetings

  • AI can be invited as a named meeting participant to assist brainstorming and strategy.
  • Clarifying meeting type and decision expectations reduces participant frustration and improves communication.
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