Barron's Advisor Kate Murphy: How to Truly Hear and Understand Your Clients
Apr 4, 2023
Learn how journalist Kate Murphy emphasizes the power of active listening to truly understand clients. Explore the importance of diverse viewpoints, engaging conversations, and avoiding conversational narcissism. Discover the impact of genuine connection, adapting to communication dynamics, and fostering meaningful relationships through deep listening.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Contrasting Listening Skills in Interviews and in the Cockpit
02:08 • 2min
The Power of Active Listening
04:01 • 8min
Optimizing Client Interactions: Video vs. Phone Calls
11:40 • 7min
The Power of Active Listening and Genuine Connection
18:24 • 20min
Embracing Differing Perspectives Through Conversation
38:04 • 7min
Excitement for a New Book and Insights on Conversational Dynamics
45:06 • 2min