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Kate Murphy: How to Truly Hear and Understand Your Clients

Barron's Advisor

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The Power of Active Listening and Genuine Connection

The chapter emphasizes the importance of active listening as a whole body experience, syncing brain waves to truly connect with others. It discusses the impact of genuine responses, support over shift responses, and the value of improv in enhancing listening skills. The conversation highlights the significance of curiosity, asking quality questions, and focusing on shared experiences for deepening connections.

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