Ethan Frisch and Ori Zohar, Co-Founders of Burlap & Barrel, share how they grew their spice company during the pandemic by focusing on e-commerce sales. They discuss hiring customers for key roles, the benefits of appearing on Shark Tank, and strategic planning for TV success. The episode also covers sourcing quality spices, customer engagement, and collaboration with co-packers to meet sales forecasts.
Collaborating with chefs and influencers drives sales through unique spice blends.
Strategic transition to retail with competitive pricing while using e-commerce for innovation.
Engaging customers in product development through spice club enhances brand loyalty.
Deep dives
Spice Company's Collaboration Strategy and Product Development
The spice company collaborates with chefs and influencers to offer unique spice blends, leveraging their expertise and audiences to drive sales. By soft launching new products through collaborations and gathering feedback from dedicated customers, the company innovates and refines its offerings, ensuring success in the market.
Transition to Grocery Retail and E-commerce Strategy
The company strategically transitions into grocery retail after establishing a strong e-commerce presence. Prioritizing higher volume and competitive pricing in retail, while utilizing e-commerce for innovation and exclusive products like single origin sugars and salts. The interactive between channels enhances brand awareness and customer engagement.
Customer Engagement through Spice Club and Community Collaboration
The company utilizes its spice club and online community to engage customers in product development and storytelling. By soft launching new products for feedback and involving customers in the R&D process, the brand fosters a loyal following and co-creates unique offerings, enhancing customer engagement and brand loyalty.
Impact of Celebrity Collaborations on Sales and Brand Growth
Celebrity collaborations, like the one with a late chef, drive significant sales and brand growth for the company. Leveraging the influence and reputation of chefs and celebrities to introduce spice blends, the company sees substantial success and customer engagement, showcasing the power of strategic partnerships.
Top Selling Spices: Insights and Popular Products
The company's top-selling spices include royal cinnamon, purple stripe garlic, wild mountain cumin, smoked paprika, and za'atar. By offering a diverse range of high-quality and unique spices, the company meets customer preferences and demands, reflecting the importance of curated and flavorful selections.
Ethan Frisch and Ori Zohar are Co-Founders of Burlap & Barrel, the spice company deeply beloved by the chef community and home cooks, in search of spices that taste like they’re meant to taste. On this episode of ITS, Ethan and Ori tell Ali how they not only quintupled in Covid, but how they made sure to stay in the hearts and carts of consumers after the pandemic.
Photo courtesy of Burlap and Barrel.
Heritage Radio Network is a listener supported nonprofit podcast network. Support In The Sauce by becoming a member!