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The Josh Bersin Company
What Works: How to Build a Fantastic Employee Experience in Industrial Distribution
Sep 18, 2024
Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, joins Kathi Enderes from The Josh Bersin Company. They delve into how technology, particularly UKG-Ready, is revolutionizing employee experiences in the industrial distribution sector. Samantha highlights the integration of AI for improving fatigue management and retention strategies. They discuss the importance of feedback systems in managing a mobile workforce and the need for continuous innovation to enhance employee engagement and organizational success.
21:29
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Quick takeaways
- The implementation of a learning management system has streamlined employee training processes, enhancing compliance and effectiveness in Rowley's Wholesale.
- Involving employees in the testing and configuration of HR technology fosters buy-in and addresses their needs, promoting a culture of growth.
Deep dives
Transformation Through Technology
Implementing the learning management system (LMS) within the UKG Ready suite has significantly improved employee training at Rowley's Wholesale. The transition from traditional pen-and-paper methods to an electronic format streamlined the process, allowing employees to complete necessary training more efficiently. This system facilitates compliance-focused training, which includes critical areas like hazmat and DOT driver requirements, ensuring that all necessary knowledge is disseminated effectively. The ease of rollout and feedback from employees highlights the LMS as an essential tool for meeting training requirements in a distributed workforce.
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