5min chapter

The Josh Bersin Company cover image

What Works: How to Build a Fantastic Employee Experience in Industrial Distribution

The Josh Bersin Company

CHAPTER

Legacy and Innovation in Family Business

This chapter explores the century-long journey of the Rowley family-owned company, highlighting its current team structure and the integration of advanced HR technology. It also examines the critical importance of succession planning and training innovations that enhance employee engagement within the organization.

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