S6 E18: The Science of Change Fatigue and Burnout (with Britt Andreatta, PhD)
Aug 5, 2024
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Britt Andreatta, PhD, an expert on change fatigue and burnout, dives deep into the psychological and neurological impacts of constant change. She discusses the rising prevalence of burnout in today's workplaces and shares effective strategies for coping with it. Britt highlights the necessity of rest and the importance of leadership in managing change. The conversation takes a fun turn as they explore Pixar's 'Inside Out 2,' using its themes to illuminate emotional growth and the importance of understanding our feelings.
Change fatigue significantly decreases employee willingness to support organizational changes, dropping from 74% to 38% in recent years.
Prolonged exposure to stress can escalate change fatigue into burnout, necessitating effective strategies to support employee well-being during transitions.
Deep dives
Understanding Change Fatigue
Change fatigue refers to the feelings of frustration and apathy that arise when employees encounter constant organizational changes. This fatigue is exacerbated by rapid changes in structures and processes, particularly in the wake of advancements in technology such as AI. Recent research indicates that employees now face an average of more than ten enterprise-wide changes per year, compared to just two in 2016, which has led to a significant decline in their willingness to support change—dropping from 74% to 38%. The pandemic has further compounded this issue, as many employees are now less equipped to cope with change, having been mentally taxed from the changes they experienced during that tumultuous period.
Consequences of Change Fatigue
The symptoms of change fatigue include disengagement, exhaustion, confusion, and increased cynicism among employees, which can all lead to lower performance. Many organizations are seeing higher absenteeism and decreased decision-making capabilities due to the overwhelming nature of constant changes. As employees struggle to adapt, conflict within teams may escalate, contributing to stress and anxiety. Change fatigue can spiral into burnout, a more severe condition that significantly impacts an employee's mental and physical health, causing chronic fatigue and decreased feelings of accomplishment.
The Transition to Burnout
Burnout is characterized by a state of emotional, physical, and mental exhaustion resulting from prolonged stress, including a sense of decreased accomplishment and emotional detachment. Employees experiencing burnout may feel that nothing they do matters, leading to a pervasive sense of futility and increased irritability. It's marked by a reduction in empathy and a tendency to isolate oneself, impacting not just work performance but overall well-being. If left unaddressed, burnout can escalate to clinical depression, requiring medical intervention to restore mental health.
Strategies to Combat Change Fatigue and Burnout
To effectively address change fatigue and burnout, organizations can focus on developing new habits and providing support for employees during transitions. Implementing strategies such as consultative questioning and identifying current practices can facilitate better change adoption. Additionally, creating opportunities for practice and observation can help employees learn new skills and habits more effectively. Encouraging leaders to be aware of the emotional impact of change on their teams can foster a more compassionate workplace, ultimately leading to a healthier organizational culture.
Britt Andreatta, PhD joins the show to discuss the pressing issue of change fatigue and burnout – something that is occurring so frequently given the events of the past year. We get into the brain science behind our resistance to change, symptoms of burnout, and practical strategies to manage continuous change in the workplace. We also end the conversation with a review of Pixar's 'Inside Out 2' and its successful portrayal of emotions.
If you have any feedback or want to join in on the conversation, connect with us via LinkedIN, Twitter (@bobbyhollywood), or email our show at learninggeekspod@gmail.com.
DISCLAIMER
All thoughts and views are of our own.
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