Ep756 | AI, Newsletters and What Marketing Is Working Now For Cash-Based Clinics With Jeremy Dupont
Oct 22, 2024
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Jeremy Dupont, founder of Patch, shares his expertise in digital marketing tailored for cash-based physical therapy clinics. He discusses the rise of AI tools in enhancing marketing strategies and how they help in patient engagement. Jeremy highlights the power of newsletters to reconnect with former clients and shares tips for effective communication in a remote work setting. He also emphasizes the importance of team dynamics and the innovative use of data analytics for personalized marketing campaigns.
Leveraging AI-driven tools and targeted marketing campaigns enhances engagement and operational efficiency for cash-based physical therapy practices.
Community engagement through platforms like the PT Entrepreneurs Facebook group fosters shared learning and support, crucial for navigating business challenges.
Deep dives
Creating Community for Physical Therapists
A significant emphasis is placed on the value of community among physical therapists through the PT Entrepreneurs Facebook group, which has over 6,000 members. This group serves as a resource for therapists looking to start or grow their cash-based practices, fostering a sense of belonging and shared learning. Engaging with peers in this community can help individuals navigate challenges and gain insights into effective business strategies. The group amplifies the importance of collaboration rather than solitary struggle in the development of successful practices.
Leveraging Technology for Growth
The conversation centers on how technology can be deployed effectively within physical therapy practices to enhance marketing efforts. Examples include the use of Digital marketing strategies that help clinic owners scale by targeting specific audiences and improving engagement with existing clients. The integration of platforms like HubSpot facilitates streamlined communication and AI-driven customer interaction, enabling therapists to provide a better client experience. Understanding these technological tools can lead to significant operational improvements and increased client retention.
Building a Strong Team in a Remote Environment
The importance of creating a robust team culture, especially in remote work settings, is discussed through the lens of managing a rapidly growing team. Successful leaders prioritize hiring skilled individuals and maintaining an open line of communication through platforms like Slack. Balancing oversight and autonomy can be challenging yet necessary for fostering a positive work culture that supports growth. The ability to adapt management styles to accommodate remote interactions is crucial for sustaining team morale and productivity.
Effective Marketing Strategies for Cash-Based Practices
A practical approach to marketing is highlighted, particularly through maintaining consistent communication with clients via newsletters. This strategy not only keeps patients informed but also reminds them of services and potential promotions, fostering ongoing relationships. The integration of targeted marketing campaigns based on client data allows clinics to engage potential return clients meaningfully. Establishing touchpoints and crafting value-driven communications is essential for creating business stability in the cash-based practice model.
In this episode, Doc Danny sits down with Jeremy Dupont, founder of Patch, to discuss the evolution of digital marketing in healthcare, especially for cash-based physical therapy practices. Jeremy shares his experience growing Patch to an eight-person team, highlighting the challenges of maintaining culture and communication in a remote environment. They dive into key strategies for using technology and data to enhance marketing efforts, including AI-driven tools from HubSpot and personalized outreach through platforms like PT Everywhere.
Jeremy also covers the importance of newsletters for patient engagement and tips for targeting and incentivizing staff during open enrollment campaigns. If you want to learn more about boosting your clinic's digital marketing, reach out to Jeremy at Patch.