

The Fundamentals Of Collecting Useful Feedback | L&D Disrupt | Episode 55
5 snips Dec 20, 2023
Matt Laybourn, Founder of Rockee, discusses the basics of capturing useful content feedback, emphasizing trust, timing, and personalization. Topics include improving content through feedback, low-hanging fruit wins, storytelling, and keeping feedback personal. Strategies for effective feedback collection in L&D and HR, analyzing survey data, avoiding biases, and optimizing performance through ruthless content auditing are also covered.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Transition from Marketing to Feedback Industry and Building a Content Feedback Platform
01:47 • 2min
Strategies for Effective Feedback Collection in L&D and HR
03:34 • 3min
Analyzing Survey Data and Avoiding Biases for Effective Decision Making
06:36 • 2min
Effective Feedback Collection Strategies
08:11 • 9min
Optimizing Performance Through Ruthless Content Auditing
17:34 • 20min