Strategies for Effective Feedback Collection in L&D and HR

Collecting feedback can be a challenge, especially when it comes to our content! From the framing to the timing, it’s easy to get the basics wrong, but this episode helps us get it right.

Matt Laybourn, Founder of Rockee - a platform built to collect content feedback in real time - joined Gary to talk us through the fundamentals of capturing feedback we can use.

Timestamps

0:00 Intro to the episode, Matt and Rockee

4:04 The basics of good feedback

8:38 Is there trust in your content?

13:20 Improving content through feedback

16:44 Low-hanging fruit and quick wins

19:38 When we collect feedback matters

26:34 Storytelling using feedback

31:28 Keep feedback personal

How to connect

Find Matt on LinkedIn: https://www.linkedin.com/in/matt-laybourn/

Learn more about Rockee: https://rockee.io/

Listen to The Sausage Factory: https://podcasts.apple.com/gb/podcast/the-sausage-factory/id1687059013