Collecting feedback can be a challenge, especially when it comes to our content! From the framing to the timing, it’s easy to get the basics wrong, but this episode helps us get it right.
Matt Laybourn, Founder of Rockee - a platform built to collect content feedback in real time - joined Gary to talk us through the fundamentals of capturing feedback we can use.
Timestamps
0:00 Intro to the episode, Matt and Rockee
4:04 The basics of good feedback
8:38 Is there trust in your content?
13:20 Improving content through feedback
16:44 Low-hanging fruit and quick wins
19:38 When we collect feedback matters
26:34 Storytelling using feedback
31:28 Keep feedback personal
How to connect
Find Matt on LinkedIn: https://www.linkedin.com/in/matt-laybourn/
Learn more about Rockee: https://rockee.io/
Listen to The Sausage Factory: https://podcasts.apple.com/gb/podcast/the-sausage-factory/id1687059013
