HR Happy Hour Network

Creating a New Operating Model for HR

10 snips
Sep 5, 2025
In this engaging discussion, Perry Timms, the Founder and Chief Energy Officer of PTHR, explores the need for a new operating model in HR. He emphasizes aligning HR practices with today's dynamic business environment. Key topics include the integration of people experience, data analytics, and technology in HR. Timms explains the importance of systems thinking and developing a high-performance workforce, advocating for proactive talent development and a strategic, product-oriented mindset in HR to drive organizational success.
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INSIGHT

Why HR Needs A New Operating Model

  • HR needs a new operating model built from systems thinking, product management and organisational psychology.
  • Perry Timms argues the old Ulrich model is outdated and a new design will better create value for people and business.
ADVICE

Design HR From Business Outcomes

  • Work backwards from business impact to design HR interventions and products.
  • Use business outcomes to create straight lines from HR activities to organisational value.
INSIGHT

Make People Analytics Central

  • People and performance analytics should be central and cross-cutting, not siloed.
  • Timms recommends a deployable expert capability that combines business and talent intelligence.
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