Insights for IT Negotiations

Salesforce Agentforce: How This New AI Feature Will Impact Customers

Oct 3, 2024
In this discussion, Adam Mansfield, a Salesforce expert advisor, reveals insights from the recent Dreamforce conference and the game's new player: Agentforce. He explains how this AI-powered feature can enhance productivity by automating routine tasks. The conversation also dives into pricing strategies, highlighting the shift towards consumption-based models and their implications for client negotiations. Adam emphasizes the importance of understanding these dynamics as businesses approach Salesforce renewals, ensuring they optimize their investments while navigating the evolving landscape.
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