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Salesforce Agentforce: How This New AI Feature Will Impact Customers

Insights for IT Negotiations

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Navigating AI Pricing Strategies

This chapter explores the evolving pricing strategies in the software and AI space, with a focus on consumption-based models and the implications for revenue generation. It discusses the transition from traditional licensing to models that charge based on AI interactions and the financial ramifications for clients, particularly pertaining to Salesforce's new AI features. Emphasizing the need for caution and clarity in vendor negotiations, the chapter outlines strategies for companies to effectively engage with Salesforce while considering the long-term impacts of AI implementations.

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