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Technically Legal - A Legal Technology and Innovation Podcast

100-Day Dispute Resolution: New Era ADR is Changing the Game (Rich Lee, CEO)

Oct 23, 2024
Rich Lee, CEO of New Era ADR, discusses his company's mission to revolutionize dispute resolution with a tech-driven platform. He highlights the remarkable 100-day model that drastically cuts resolution time, promoting efficiency and lower costs. Lee also addresses challenges in the legal field regarding technology adoption and the importance of social proof in driving innovation. The podcast explores the recruitment of skilled neutrals, balancing expertise with assertiveness, and the transformative impacts of AI on online dispute resolution.
31:56

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Quick takeaways

  • New Era ADR significantly reduces dispute resolution timelines to 100 days by leveraging technology for efficiency and accessibility.
  • The platform builds trust among legal professionals through successful case studies, showcasing its reliability in transforming traditional arbitration methods.

Deep dives

Revolutionizing Dispute Resolution

New Era ADR is transforming the dispute resolution process by providing a virtual platform that significantly shortens arbitration timelines to just 100 days, compared to the traditional multi-month or even year-long processes. This innovation addresses frustrations experienced by legal teams, particularly in-house counsel from tech companies, who faced cumbersome arbitration methods that often led to delays and increased costs. The platform supports virtual mediation and arbitration, allowing parties to handle disputes more efficiently through a fully online interface. This shift aims to create a more effective and streamlined experience for all stakeholders involved.

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