Technically Legal - A Legal Technology and Innovation Podcast

100-Day Dispute Resolution: New Era ADR is Changing the Game (Rich Lee, CEO)

Oct 23, 2024

Rich Lee, CEO of New Era ADR, discusses his company's mission to revolutionize dispute resolution with a tech-driven platform. He highlights the remarkable 100-day model that drastically cuts resolution time, promoting efficiency and lower costs. Lee also addresses challenges in the legal field regarding technology adoption and the importance of social proof in driving innovation. The podcast explores the recruitment of skilled neutrals, balancing expertise with assertiveness, and the transformative impacts of AI on online dispute resolution.

31:56

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Episode guests

Rich Lee

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

New Era ADR significantly reduces dispute resolution timelines to 100 days by leveraging technology for efficiency and accessibility.

The platform builds trust among legal professionals through successful case studies, showcasing its reliability in transforming traditional arbitration methods.

Deep dives

Revolutionizing Dispute Resolution

New Era ADR is transforming the dispute resolution process by providing a virtual platform that significantly shortens arbitration timelines to just 100 days, compared to the traditional multi-month or even year-long processes. This innovation addresses frustrations experienced by legal teams, particularly in-house counsel from tech companies, who faced cumbersome arbitration methods that often led to delays and increased costs. The platform supports virtual mediation and arbitration, allowing parties to handle disputes more efficiently through a fully online interface. This shift aims to create a more effective and streamlined experience for all stakeholders involved.

Intro

2min

Revolutionizing Arbitration: The 100-Day Model

11min

Navigating Change in Legal Practices and Dispute Resolution

3min

Innovating Dispute Resolution

3min

Attracting Skilled Neutrals for Dispute Resolution

7min

Revamping Online Dispute Resolution

7min

New Era ADR CEO Rich Lee makes a return appearance to Technically Legal to talk about the company’s cutting-edge platform revolutionizing dispute resolution. Rich first came on the podcast in 2021 right as the company launched. Rich discusses the company's mission to provide a faster, more efficient, and cost-effective alternative to traditional litigation and arbitration, the company’s growth and what he has learned from a few years in.

Key takeaways:

New Era ADR offers a unique platform for resolving disputes in under 100 days, significantly faster than traditional methods.
The platform leverages technology to streamline processes, reduce costs, and enhance accessibility for all parties involved.
New Era ADR boasts a diverse pool of experienced and qualified neutrals, ensuring fair and impartial resolutions.
The company's commitment to innovation is evident in its use of data and technology to drive efficiency and transparency.

Timestamps:

[00:00:00] Introduction and recap of New Era ADR
[00:01:30] Discussion of the platform's features and benefits
[00:05:00] How New Era ADR addresses common dispute resolution challenges
[00:10:00] The importance of social proof in legal innovation
[00:15:00] Attracting and recruiting qualified neutrals
[00:20:00] The neutral selection process
[00:25:00] Future developments and roadmap for New Era ADR
[00:30:00] The impact of New Era ADR on various stakeholders

Resources and Links:

New Era ADR website: https://www.neweraadr.com/

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