7min chapter

Technically Legal - A Legal Technology and Innovation Podcast cover image

100-Day Dispute Resolution: New Era ADR is Changing the Game (Rich Lee, CEO)

Technically Legal - A Legal Technology and Innovation Podcast

CHAPTER

Revamping Online Dispute Resolution

This chapter explores the transformative potential of AI and data science in enhancing online dispute resolution, particularly within the automotive industry. It emphasizes the shift towards data-driven strategies that can expedite case resolutions from over two years to approximately 100 days, improving access to justice for both consumers and plaintiffs.

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