

517. Navigating Consumer Insights Research
Jul 24, 2025
Devora Rogers, Chief Strategy Officer at Alter Agents, brings a wealth of experience in consumer insights, having worked with major brands like Netflix and Pepsi. She shares the importance of asking the right questions to glean valuable consumer insights. Devora introduces agile neuroscience testing, revealing subconscious reactions in real time. The conversation also explores the impact of qualitative research and segmentation, as well as how emotional decisions, like choosing a birthday cake, reflect deeper societal pressures. Her insights encourage marketers to be empathetic and strategic.
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The Broader Category Matters
- Understanding your true competitive category is crucial, as it often extends beyond obvious competitors.
- Defining the category too narrowly limits growth, too broadly dilutes messaging effectiveness.
Cake Mix Isn't Just Cake
- Cake mix purchase is more about avoiding a kid's party disaster than the mix itself.
- The emotional weight of the occasion outweighs the actual product choice.
Tailor Research to Business Needs
- Start research by clarifying the business problem and intended use of data.
- Tailor research method by audience, reachability, and organizational needs.