

Building the future of AI-first customer service
Jun 27, 2024
Intercom's experts Bobby Stapleton, OIivIa Singerlla, and Alissa Tyrangiel discuss AI-first customer service. They cover the launch of Fin AI Co-Pilot, benefits of AI in customer service, efficiency gains with AI Co-Pilot features, and the exciting launch of Fin AI Analyst for leaders.
Chapters
Transcript
Episode notes
1 2 3 4 5
Intro
00:00 • 2min
Upcoming Releases of AI-first Customer Service Platform
01:31 • 14min
Exploring Software Functionality and AI Advancements
15:12 • 2min
Positive Customer Experiences and Efficiency Gains with AI Co-Pilot Features
16:52 • 2min
Exciting Launch of FinAI Analyst for Customer Service Leaders
18:36 • 2min