
Building the future of AI-first customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intro
The chapter covers the launch of Finn AI Co-Pilot, a personal AI assistant for agents, along with updates on products available by email. They delve into creating an AI analyst for leader insights and introducing Knowledgehobe, a centralized knowledge management system, featuring speakers Bobby Stapleton, Olivia Singarella, and Alyssa Tirangyel.
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