Building the future of AI-first customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Exciting Launch of FinAI Analyst for Customer Service Leaders
The chapter introduces new AI tools from FinAI, including FinAI Analyst for support managers and leaders to improve customer satisfaction scores and optimize interactions. The speakers discuss the significance of AI insights in enhancing customer service metrics and collaboration between human and AI agents.
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