Building the future of AI-first customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Upcoming Releases of AI-first Customer Service Platform
The chapter discusses the new features of the AI-first customer service platform, including FinAI Agent and FinAI Co-Pilot, emphasizing the transformative role of AI in customer service. It highlights the benefits of FinAI Co-Pilot in providing quick answers and onboarding support agents while maintaining a consistent tone of voice. The chapter also introduces the Knowledge Hub for centralizing support content and the integration of FinAI Agent with email for automated responses and personalized interactions.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
