HR Happy Hour Network HR Means Business: HR and The Complexity of Everyday People Problems
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Feb 7, 2025 Zena Everett, an award-winning author and speaker, dives into the intricate dynamics of workplace conflict and trust. She unpacks the root causes of everyday people problems and shares effective conflict resolution strategies. The discussion also highlights the impact of remote and hybrid work on team interactions and emphasizes the pivotal role of managers in fostering emotional intelligence. With insights drawn from her experiences, Zena encourages open dialogue and active listening as essential tools for building cohesive teams.
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Unprofessional Interviewer
- Zena Everett recalls a manager who used to remove his socks and pick his toes during interviews.
- This highlights unprofessional behavior in the workplace.
Busyness and Conflict
- Workplace conflicts often arise from a lack of understanding and communication between individuals.
- Zena Everett suggests that busyness crowds out dialogue, leading to misunderstandings and bad behavior.
HR's Role in Harmony
- HR professionals can foster harmony by learning about their employees' personalities and backstories.
- Avoid getting too personal, but encourage open communication to address conflicts effectively.