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Shaun Buck | [Top Agency Series] How to Retain Your Clients
Aug 2, 2021
Shaun Buck, CEO of The Newsletter Pro, shares strategies for client retention including hiring experts and navigating revenue challenges during uncertain times. The podcast delves into adapting marketing strategies, data-driven decision-making, and learning from industry experts for business success.
28:16
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Quick takeaways
- Adapting to market changes is crucial for business survival, with data-driven decisions leading to varied outcomes.
- Prioritizing customer retention through exceptional service enhances resilience during economic challenges.
Deep dives
Impact of the Pandemic on Businesses
The podcast delves into how businesses were affected by the pandemic, highlighting the initial fear and varied reactions among different industries. Sean Buck shares insights on the shifts in business strategies, noting how some paused marketing while others thrived due to the changing demands. The discussion emphasizes the importance of adapting and making data-driven decisions during uncertain times, showcasing contrasting outcomes based on industry responses.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode