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Smart Business Revolution | Turn Relationships into Revenues | Networking | More Clients | Relationship Advice

Latest episodes

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Feb 7, 2025 • 43min

Leverage Outsourcing for Business Growth With Andy Cheng

Andy Cheng is the Co-founder of OptiNizers and Freight Genesis, companies specializing in logistics and outsourcing solutions. He has successfully grown multiple businesses, including becoming the largest isolation gown supplier in North America during the pandemic, achieving impressive growth from 0 to $5.5 million in just six months. Andy is also passionate about leveraging outsourced talent and is actively involved in the Entrepreneurs’ Organization, where he mentors and supports fellow entrepreneurs. In this episode… Building and growing a thriving business comes with challenges, such as adapting to new environments, navigating unexpected responsibilities, and finding the right talent to scale operations. Entrepreneurs often struggle with balancing personal and professional demands while ensuring their businesses remain competitive in an evolving market. So, what motivates an individual to take the leap into unfamiliar territories and emerge successful? Serial entrepreneur Andy Cheng shares how he tackled these challenges by leveraging outsourced talent, embracing new business opportunities, and maintaining a resilient mindset. He discusses his transition from market research to entrepreneurship, stepping into his father’s logistics business with no prior experience and later diversifying into other industries like mining and medical supply distribution. Andy emphasizes the importance of building strong relationships, staying adaptable, and knowing when to pivot in business to maximize growth and minimize risk. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Andy Cheng, Co-founder of OptiNizers and Freight Genesis, about leveraging outsourced talent and entrepreneurial resilience. Andy discusses his experience stepping into leadership at a young age, adapting to cultural changes, and finding success in different industries. Whether through his pandemic pivot or lessons from managing a freight business, Andy’s story is a testament to perseverance and adaptability.
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Feb 3, 2025 • 37min

Winning Growth Strategies in Today’s Economy With Lisa Lickert

Lisa Lickert is the Owner of EMI Network, an advertising firm that provides content and creative services to empower clients to grow their brands and reach their target audiences. She has successfully led its transition from print to digital marketing, expanded its service offerings, and partnered with major brands like Forbes and USA Today. With over 20 years of experience, Lisa previously managed a $150 million division before acquiring and transforming EMI Network. In addition, she also founded Unique Growth LLC, a financial services firm empowering women and businesses, and volunteers with organizations like Dress for Success and YWCA. In this episode… Many business owners struggle with scaling their companies while navigating industry changes and unexpected challenges. Whether it’s transitioning from traditional to digital marketing or handling unforeseen obstacles like hostile takeovers, the growth journey can be overwhelming. So, what does it take to transition a conventional business into the digital age while navigating personal and professional challenges? Lisa Lickert, a passionate servant leader, shares her experience of acquiring and transforming the EMI Network, highlighting the importance of adaptability and strategic partnerships in overcoming challenges. She emphasizes that taking risks and stepping outside comfort zones are key to achieving growth, noting that "you're never ready; you just have to figure it out." Lisa’s insights include building strong relationships, leveraging partnerships for digital expansion, and focusing on marketing strategies that align with business goals to maximize impact. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Lisa Lickert, Owner of EMI Network, about navigating business transformations and personal challenges. They discuss how Lisa transitioned EMI Network from print to digital marketing, the challenges she faced in acquiring and growing the company, how she balances business leadership with family life, and growth strategies that work in today's dynamic business environment.
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Jan 31, 2025 • 16min

Smart Strategies and Tools for Business Success with John Corcoran

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Jan 27, 2025 • 35min

How to Spot and Seize Hidden Opportunities With Mark Friedler

Mark Friedler is the CEO of Gigex Inc., an IT and services company helping companies procure the best technology solutions for their needs, saving time and costs. A serial entrepreneur, he has founded four companies, including Gigex, the first cloud game download service, and GameDaily, which became the largest consumer games site before its acquisition by AOL/Time Warner. Mark’s career spans pioneering roles in blockchain, esports, fintech, and enterprise cloud services, with contributions like launching IBM’s TrustYourSupplier network and co-founding CryptoMondaysSF, a global fintech and blockchain meetup group. He is also an avid cyclist who once rode from New York to Seattle and introduced Sweden to chocolate chip cookie stores. In this episode… Technology expenses are skyrocketing, often ranking as the top or second-highest business cost. As companies grapple with these financial burdens, the quest for effective technology cost management becomes crucial. How can businesses make smarter decisions to reduce these costs while still harnessing the power of technology? Mark Friedler, a seasoned entrepreneur, shares practical strategies for tackling these challenges head-on. He emphasizes conducting a thorough technology audit to identify waste, right-sizing cloud usage, and adopting a hybrid model combining public and private clouds for cost optimization. Mark also highlights how leveraging AI for customer service can help you transform business operations, citing examples like omnichannel communication tools that improve user experience while cutting costs. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Mark Friedler, CEO of Gigex Inc., about technology cost management and identifying untapped business opportunities. The conversation explores Mark's journey from running a chocolate chip cookie business in Sweden to becoming a technology strategy consultant. He shares insights on blockchain, early internet innovations, surviving the dot-com crash, and the life-changing impact of a family crisis.
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Jan 24, 2025 • 39min

How To Survive and Thrive in Financial Crises With Ami Kassar

Ami Kassar is the Founder and CEO of MultiFunding LLC, a financial consulting firm dedicated to helping businesses secure creative funding solutions. With a career spanning the dot-com era to the 2008 financial crisis, he has transformed challenges into opportunities, building a resilient company that thrives in helping others. Ami is the author of The Growth Dilemma, host of the AmiSights Podcast, and an active speaker, contributing to entrepreneurial communities like EO, Vistage, and YPO. His expertise has been sought by organizations like the White House, Federal Reserve Bank, and Treasury Department, and his insights are regularly featured in leading media outlets such as The New York Times, Forbes, and The Wall Street Journal. In this episode… Small business owners face daunting challenges, from navigating financial crises to securing funding in a volatile economy. Many struggle with cash flow, rising interest rates, and adapting to rapid market changes, leaving them unsure about their venture’s growth and stability. Amid this uncertainty, finding innovative and sustainable financial solutions is critical for survival and long-term success. Ami Kassar, a thought leader in business finance, offers practical strategies to address these challenges, prioritizing profit and cash flow over unchecked expansion. Drawing on his experience navigating multiple financial crises, Ami advocates for personalized funding solutions that align with a business's unique needs rather than one-size-fits-all approaches. He also stresses the value of fostering resilience through community support, as demonstrated by his creation of the EO GRIT community, which provides resources and a collaborative space for entrepreneurs facing economic hardships. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Ami Kassar, Founder and CEO of MultiFunding LLC, about tackling financial obstacles. Ami recounts his early experiences with entrepreneurship and the valuable lessons he learned from triumphs and setbacks, including a failed dot-com startup and navigating corporate restructuring during the 2008 financial crisis. His story serves as a testament to the power of perseverance and innovation in the face of adversity.
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Jan 17, 2025 • 37min

Succeeding in Marriage and Business as Partners With Peter Krzyzek

Peter Krzyzek is the Co-founder and CTO at Chykalophia, a digital agency helping Femtech DTC and B2B women-led brands transform their websites into platforms that drive business growth. He is the co-author of the Top 3 Best Sellers book in web design, Made to Sell: Creating Websites that Convert, and has extensive expertise in analytics, automation, and integrations. With a master’s degree in computer science, Peter is renowned for simplifying complex technology concepts, earning him the title of “tech whisperer.” His passion for blending technology, strategy, and communication has made him a trusted advisor for businesses seeking sustainable growth and brand dominance. In this episode… Working with your spouse can be both a rewarding and challenging experience. How do you maintain a healthy work-life balance when your business partner is your life partner? Can a marriage survive the pressures of entrepreneurship without compromising personal relationships? Peter Krzyzek shares his journey of managing a digital consultancy with his wife and how they navigated the pitfalls many face when merging professional and personal lives. He discusses the importance of communication and how he and his wife had to learn and adapt to each other's strengths and weaknesses in business. They discovered that honesty and transparency with each other and their team were crucial in resolving conflicts and maintaining a successful partnership. By accepting that work-life balance is a myth for them and choosing instead to integrate their lives fully, they forged a path that worked for their unique situation.  Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Peter Krzyzek, CTO at Chykalophia, about the challenges of running a business with a spouse. Peter offers insights into how they overcame early struggles, such as defining clear roles and figuring out the right client fit for their combined skills. He also shares the lessons learned from failures like the "Project That Shall Not Be Named" and how they turned these into opportunities for growth.
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Jan 10, 2025 • 41min

Creating a Purposeful Practice of Civility With Shelby Scarbrough

Shelby Joy Scarbrough is the Co-founder and CEO of the Global School of Entrepreneurship (GSE), a company dedicated to providing accredited MBA programs and courses designed specifically for entrepreneurs. With a distinguished career serving in the Reagan administration as a White House aide and as a State Department Protocol Officer, Shelby has also authored multiple books, including Civility Rules. She has managed high-profile events for world leaders such as Nelson Mandela and Pope John Paul II and successfully built a chain of Burger King franchises, showcasing her entrepreneurial acumen. Apart from GSE, she is also the Co-founder of nCourage Entrepreneurs, an angel investment group focused on funding entrepreneurial ventures founded and run by women. In this episode… In today’s fast-paced and competitive world, entrepreneurs often struggle to balance professionalism, leadership, and growth while navigating complex challenges. Whether it’s building businesses, managing high-stakes relationships, or maintaining civility in heated environments, achieving long-term success requires a unique blend of vision and discipline. Many leaders search for proven strategies to lead with impact, build trust, and drive meaningful results. Shelby Scarbrough, a White House veteran and entrepreneur, shares invaluable insights from her diverse career spanning entrepreneurship, diplomacy, and protocol. Drawing from her experiences in the Reagan administration, managing Burger King franchises, and co-founding the Global School of Entrepreneurship, Shelby emphasizes the importance of professionalism, adaptability, and relationship-building. She discusses lessons learned from world leaders, including Nelson Mandela and President Reagan, and explains how civility and preparation can turn challenges into opportunities. Shelby also highlights actionable steps for entrepreneurs, from maintaining focus under pressure to building supportive networks like nCourage Entrepreneurs, an angel investment group dedicated to female founders. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Shelby Scarbrough, Co-founder and CEO of the Global School of Entrepreneurship, about turning leadership experiences into entrepreneurial success. Shelby provides insights on managing international diplomacy, navigating franchise operations, redefining MBA programs for modern entrepreneurs, and the value of building businesses with a pioneering spirit.
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Jan 3, 2025 • 44min

Building a Cult Following in Hospitality With Josh Kopel

Josh Kopel is a Michelin-awarded restaurateur, entrepreneur, and Founder of Flo Hospitality Solutions, a company helping restaurants enhance customer experiences and profitability through innovative marketing strategies. With decades of experience owning and operating successful restaurants and generating millions in sales through viral campaigns, he is a proven leader in the hospitality industry. Josh specializes in crafting brand narratives, launching impactful social media campaigns, and creating strategies that drive revenue, build loyalty, and boost profitability. He is also the host of the Full Comp Podcast, creator of the Restaurant Marketing School, and a former President of the California Restaurant Association. In this episode… Running a successful restaurant in today’s highly competitive and fast-paced market comes with unique challenges — from standing out in a crowded space to maintaining profitability and customer loyalty. Many restaurateurs struggle to create effective marketing strategies, build authentic brand narratives, and adapt to changing consumer expectations. Without the right tools and insights, even the most passionate entrepreneurs can face burnout, missed opportunities, and financial losses. Josh Kopel, Michelin-awarded restaurateur and entrepreneur, shares his proven strategies for overcoming these hurdles. Drawing from decades of experience, Josh emphasizes the importance of crafting compelling brand stories, leveraging viral campaigns, and utilizing social media to boost visibility and profitability. He highlights how consistency, resilience, and customer-focused messaging can turn ideas into results, transform struggling businesses, and create lasting customer relationships. By pairing storytelling with data-driven tactics, Josh demonstrates how restaurant owners can build loyalty, optimize operations, and thrive even in challenging markets. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Josh Kopel, Founder of Flo Hospitality Solutions, about making an impact in the hospitality industry. The conversation takes us from delightful stories of Hollywood nightclubs to the grind behind scaling a fine dining restaurant, culminating in the pivot that led Josh to partner with Yelp and launch a successful podcast. It's an enlightening look at the intersection of grit, social connection, and resilience.
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Dec 27, 2024 • 42min

How Psychedelic Medicine Redefined Jessica Aiello

Jessica Aiello is the Chief Strategy Officer of TCS Teams, a company that provides accessibility solutions and promotes inclusion for people with disabilities in the workplace. She has a rich history of leadership, including her prior role as CEO of the same company, and has been featured in Kiplinger, Forbes, Inc. Magazine, and Success Magazine. A passionate advocate for accessibility and inclusion, Jessica is a CODA (Child of Deaf Adults) and actively mentors and coaches disabled entrepreneurs while serving as a judge for various pitch competitions. With two bachelor's degrees from James Madison University, Jessica also serves as a board member of the EO Washington D.C. Metro Area chapter. In this episode... Life often throws challenges that leave us feeling stuck, overwhelmed, or disconnected. Whether it’s navigating a difficult relationship, facing identity struggles, or confronting the weight of societal expectations, these moments can make it hard to find clarity and purpose. Finding tools to break free and reconnect with oneself becomes essential, but the path is rarely straightforward. Jessica Aiello shares how she overcame some of the toughest periods in her life, including a divorce, a business breakup, and career enmeshment. By turning to unconventional tools like psychedelic medicine, Jessica found ways to confront deep emotions like shame, guilt, and fear, allowing her to reconnect with her true self and redefine her identity beyond work. Her journey highlights the importance of self-reflection, surrendering ego, and balancing ambition with authenticity, offering actionable insights for others seeking transformation in their personal or professional lives. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Jessica Aiello, Chief Strategy Officer of TCS Teams, about her transformative journey with psychedelic medicine. Jessica discusses how growing up with deaf parents shaped her passion for accessibility, the emotional challenges of raising a child who regained hearing, how to balance hustle with heart in leadership, and the potential for transformation and healing through psychedelics.
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Dec 20, 2024 • 38min

Unlocking Revenue Engines With Kara Smith Brown

Kara Smith Brown is the Founder and CEO of LeadCoverage, a premier consulting group dedicated to driving revenue growth for supply chain and logistics companies. A trailblazer in her field, she was one of the first employees at Echo Global Logistics, contributing to its rapid growth and playing a pivotal role in its IPO. Kara is also a Co-founder of Close(Her), a community that empowers women in sales and has been a champion of Atlanta’s female economy since moving to the city in 2016. Her new book, The Revenue Engine, showcases her expertise through a nine-step framework for building high-performing B2B pipelines enriched with compelling personal anecdotes and actionable insights. In this episode… B2B marketing can feel overwhelming, especially in industries like freight and logistics, where traditional approaches dominate and innovative tools are often underutilized. Companies struggle to generate leads, manage pipelines effectively, and measure impactful results. This challenge is magnified when businesses fail to understand the specific needs of their market, leading to wasted time, effort, and resources. Kara Smith Brown offers a clear path forward by breaking the complexities of B2B marketing into a manageable nine-step framework, as outlined in her book, The Revenue Engine. She emphasizes segmenting the sales funnel into three distinct stages — prospect, nurture, and customer — and measuring success through volume, velocity, and value metrics. Kara also shares practical anecdotes, such as leveraging intent data and creating engaging strategies tailored to the freight industry, which she calls a perfect match for big personalities and aggressive innovation. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Kara Smith Brown, CEO of LeadCoverage, about crafting high-octane revenue pipelines for B2B companies. Kara shares her journey from musical theater to supply chain leadership, insights on breaking barriers as a woman entrepreneur, actionable strategies from her book, and challenges of fitting into pre-established corporate cultures.

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