How To BUILD INFLUENCE & Understand The Psychology of Persuasion w/ Robert Cialdini, Ph.D EP 1164
Sep 17, 2021
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Robert Cialdini, an award-winning behavioral scientist and three-time New York Times bestselling author, dives into the psychology of influence. He shares the 7 principles of persuasion and real-life studies showcasing their power. Cialdini highlights how minor changes in communication can yield big results and discusses the importance of reciprocity in building relationships. He warns against common mistakes in influencing others and emphasizes the role of authenticity, commitment, and genuine praise in creating meaningful connections.
Reciprocity can influence behavior by triggering a sense of obligation and gratitude.
Commitment and consistency lead to trust and long-lasting relationships.
Social proof can guide decision-making by leveraging the influence of others.
Likability plays a crucial role in influencing others and fostering connections.
Deep dives
The Power of Reciprocity
Reciprocity is a powerful principle that drives people to give back when something is first given to them. By going first and giving benefits, information, or concessions, we can trigger a sense of obligation and gratitude in others. Personalizing the gift or favor can enhance its impact and increase the likelihood of reciprocation. Studies have shown that even small gestures, like giving a balloon or a key ring, can significantly influence people's behavior and decision-making.
Commitment and Consistency
Commitment and consistency are essential principles of influence. Making a commitment and staying consistent with it can lead to trust and build long-lasting relationships. When we commit ourselves to a certain goal or action, it motivates us to prioritize and work towards it. Asking others for their commitment, whether it's a task or a goal, can reinforce their dedication and likelihood of follow-through. By focusing on commitment rather than progress, we can inspire individuals to stay motivated and achieve their goals.
Harnessing the Power of Social Proof
Social proof is a powerful principle that leverages the influence of others to shape our decisions and behaviors. When we see that others, particularly those similar to us, are engaging in certain actions or making specific choices, it reduces our uncertainty and increases our willingness to follow suit. Businesses can incorporate social proof by showcasing customer reviews, ratings, or testimonials to demonstrate the popularity or desirability of their products or services. By highlighting what people like us are doing or choosing, social proof helps guide our decision-making process.
Building Connections through Likability
Likability plays a crucial role in influencing others. People tend to have a natural affinity towards those they perceive as similar to themselves or those who offer genuine praise and compliments. Highlighting shared similarities can foster a sense of connection and trust. Offering sincere compliments and praise not only boosts others' self-esteem but also enhances their affinity towards us. By incorporating these elements of likability into our interactions, we can establish stronger connections and create a positive influence.
Generosity and Thinking the Best of People
The key to success in new situations is to think the best of people and be generous towards them. By approaching others with a positive mindset and being generous in our interactions, we can create a reciprocating and harmonious relationship. This principle helps in building trust and fostering a supportive environment for everyone involved.
Utilizing Existing Principles
When implementing the principles of influence, it is important to identify and utilize the one that is already present in the situation. Whether it is scarcity, authority, social proof, or any other principle, focusing on the relevant principle that naturally exists creates a stronger impact and resonance with the intended audience or recipient.
Transcending Circumstances
Greatness lies in the ability to rise above our circumstances and not be limited or defined by them. By transcending the challenges and constraints we face, we can tap into our full potential and create a life and impact that goes beyond what we initially thought possible.
My guest today is Robert Cialdini, PH.D. He’s an award-winning behavioral scientist who is known as the foundational expert in the science of influence and how to apply it ethically in business and elsewhere, and his Principles of Persuasion have become the cornerstone for any organization serious about increasing their effectiveness in sales, leadership, marketing, management and communication. He is a three-time New York Times bestselling author, with more than 5 million copies sold throughout the world. He’s back with a new expanded version of his best-selling book INFLUENCE, The Psychology of Persuasion. This book was critical in my self development journey over the last decade and so I’m very excited to have spoken with Robert.
In this episode we discuss the 7 principles of persuasion and how they can build influence in your life and business, real life studies that showcase the power of these principles of persuasion, how changing the way you speak even slightly can make a drastic difference, the biggest mistakes people make when trying to influence others, and so much more!