7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR
Jul 17, 2023
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The podcast discusses techniques for achieving higher success in B2B SaaS sales, including uncovering customer pain points, reducing sales cycles, and quantifying the problem in sales demos.
Efficient growth in B2B SaaS companies is prioritized by focusing on unit economics and addressing business pain that senior executives and CFOs are willing to fund.
Using discovery questions to uncover business pain and quantifying that pain with metrics and financial values are crucial techniques for sales professionals to drive timely decision-making and closing of deals.
Deep dives
Importance of Efficient Growth and Unit Economics in SaaS Companies
In this podcast episode, the speaker emphasizes the shift from focusing on growth at all costs to prioritizing efficient growth in B2B SaaS companies. This transition is driven by the need for unit economics to make sense. The speaker highlights the challenge of achieving efficient growth and references the low number of B2B tech salespeople who hit their sales targets last year as an indicator of inefficiency. The episode explores the importance of identifying and addressing business pain that senior executives and CFOs are willing to fund, and provides specific techniques to quickly uncover pain in sales calls.
Using Discovery Questions to Uncover Business Pain
One of the fundamental techniques discussed in the podcast is the use of discovery questions to uncover business pain. The speaker advises asking questions that get to the heart of the deal fast, ensuring that sales conversations focus on the pain points that would potentially derail the customer's business if not addressed. By asking high-impact questions and delving deep into the challenges a customer is facing, sales professionals can identify the need behind the need and move beyond surface-level pain. The episode provides specific examples of effective discovery questions for both outbound and inbound deals.
Quantifying Business Pain and Driving Urgency
Once business pain is identified, the podcast episode highlights the importance of quantifying that pain in order to help the customer understand the magnitude of the problem. By associating metrics and financial values to the pain, salespeople can demonstrate the potential impact of solving the problem. Additionally, the episode emphasizes the significance of finding compelling events that drive timeline urgency. By asking what is driving the customer to solve the problem now rather than later, sales professionals can align their solutions with the customer's immediate needs and push for timely decision-making and closing of deals.