

Tech Earnings: $UBER, $ABNB, $PTON + OK Boomer: Gen Z joins the workforce | E1320
Nov 5, 2021
Rachel Braun, a Producer at This Week in Startups, dives into Gen Z tech and business culture, while Ziad Ahmed, CEO of JUV Consulting, specializes in connecting brands with young audiences. They discuss how Uber's earnings reveal shifting consumer behavior and the impact of Gen Z entering the workforce. The chat explores Gen Z’s unique work ethics, the importance of emotional labor, and the need for genuine engagement by brands. They also touch on generational differences in communication styles, illustrating the evolving dynamics in modern workplaces.
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Uber's Antifragility
- Uber's delivery business now equals its mobility (rides) business.
- This makes the company more resilient to market fluctuations.
Ride-Sharing Challenges
- Uber and Lyft face challenges due to driver shortages, leading to increased wait times and customer dissatisfaction.
- Raising driver pay is key to attracting more drivers and restoring service reliability.
Impact of Unemployment Benefits
- The end of COVID-related unemployment benefits has led to an increase in Uber drivers.
- This demonstrates the impact of government incentives on the labor market.