#240: Valerie Feghali – Her FAST evolution from coach to creator with custom software
Jan 28, 2025
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Valerie Feghali, founder of Wellness Vault, shares her inspiring journey from 1:1 wellness coaching to SaaS entrepreneur. She discusses how she successfully transitioned her coaching resources into a custom web app, enhancing efficiency for fellow coaches. Valerie dives into her effective paid advertising strategies on Meta platforms, emphasizing data-driven decisions and audience targeting. She also highlights the importance of branding for membership retention and the iterative process of refining her software based on user feedback.
Valerie Feghali transitioned from one-on-one wellness coaching to creating a scalable SaaS platform, Wellness Vault, to serve other coaches more efficiently.
By leveraging paid advertisements effectively, Valerie attracted genuine customers and boosted her email list, supporting a sustainable membership model.
The high retention rates in Valerie's membership highlight the importance of delivering ongoing value and user experience in digital products.
Deep dives
The Need for Efficiency in Content Creation
As the number of clients increases, the complexity of managing a business can start to hinder content creation. This struggle is common among creators who find that their time is heavily consumed by administrative tasks rather than their creative work. The host shared personal experiences of feeling overwhelmed and acknowledged the necessity to implement structured systems. By building a robust and centralized workspace in Notion called Creator HQ, significant increases in content output and revenue were achieved.
Transition from Health Coach to SaaS Founder
Valerie's journey from being a wellness coach to launching a SaaS platform, Wellness Vault, is remarkable. Initially serving clients one-on-one, she recognized the repetitive nature of content creation and its time-consuming aspects. By automating this process and creating ready-to-use resources for other coaches, she transitioned to a B2B model that significantly improved her revenue. This shift highlights the potential in creating scalable solutions that serve a broader audience of health and wellness professionals.
Challenges of the Traditional Coaching Model
Valerie discussed the limitations of the traditional coaching model, particularly the time spent creating individualized plans for each client. The extensive effort required to tailor nutrition and wellness strategies led her to reconsider how coaches could efficiently manage their workloads. Recognizing this gap, she started creating templates that would allow coaches to streamline their processes. This paved the way for the development of a scalable software solution that provided more than just templates, enhancing the overall value offered.
Growth through Paid Advertising
Paid advertisements played a crucial role in Valerie's business growth, particularly in transitioning from health coaching to a membership model. By focusing on low-ticket offers, she was able to attract genuine customers who were interested in products rather than just freebies. This strategy not only boosted her email list with potential buyers but also helped cover ad costs effectively. The targeted use of ads allowed her to rapidly expand her client base and sustain a profitable business model.
Maintaining Customer Retention and Value
Valerie highlighted the impressive retention rates within her membership, with clients staying for an average of nearly a year. The success stems from a service that meets the ongoing needs of health and wellness coaches, allowing them to save time while enhancing their practice. The Wellness Vault is designed to provide immediate utility, enabling coaches to implement resources right away. By continuously seeking customer feedback and prioritizing user experience, Valerie has built a community that values her offerings, ultimately driving higher retention.
Valerie Feghali is a member of our membership community, The Lab. She impressed me immediately – and during my paternity leave, she hosted a workshop inside The Lab about how she’s used paid ads to grow her business. Namely, she used paid ads to convert to paying customers for a low-priced membership, generating enough revenue to cover the ad spend while also growing her email list.
Her story gets even more incredible because just a few years ago, she was a wellness coach serving clients 1:1. But she quickly transitioned from being a wellness coach to empowering *other* wellness coaches with all of the tools and resources she had built for her own service business.
She then went a step further by turning those resources into a custom-built web app that she sells as a monthly subscription. And her retention is through the roof. Valerie has a fantastic story, and you’ll hear how she made these transitions, how she thinks about paid ads, and what it took to build her software.