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Listening for signals is crucial in gaining buy-in from stakeholders. By adopting a consumer mindset, one can empathize with how learning and development (L&D) professionals themselves feel about being sold to, leading to more effective engagement strategies. Instead of pushing content onto potential users, it’s beneficial to wait for them to express their needs and desires, which fosters a more receptive environment. Recognizing that different markets and individuals have distinct motivations emphasizes the need for tailored communication and the importance of understanding these varied perspectives.