Lasso: Jess Cook on her 12x "content repurposing multiplier"
Aug 22, 2023
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Jess Cook from Lasso discusses marketing strategies, investing in audio and video content, understanding customers, team communication, and achieving a 12x content repurposing multiplier. They also talk about creating video content for the podcast and tracking progress in content marketing. The importance of daily stand-ups and flexibility in goal-setting is highlighted.
Understanding customer motivations and frustrations is crucial for creating resonant content.
Repurposing content can significantly increase reach and engagement.
Deep dives
Understanding the Audience and Getting Close to Customers
In this podcast episode, Jess Cook, the head of content marketing at Lasso, shares insights on how to identify an audience and understand their problems. She emphasizes the importance of getting close to customers and speaking with them to gather valuable insights. Jess explains how she interviewed customers, listened to sales call recordings, and focused on understanding their motivations and frustrations. By doing this, she was able to create content that resonated with the target audience.
Reaching an On-the-Go Audience through Various Channels
Lasso serves an audience that is constantly on the go, making it challenging to reach them through traditional online channels. Jess discusses the strategies they implemented, including email marketing and SMS, to effectively engage with this audience. She highlights the success of their SMS marketing, which has a high conversion rate among subscribers. Additionally, Jess explores how their podcast and video content have been used to target industry experts and demonstrate the value of Lasso's product.
Building a Content Team and Implementing a Repurposing Strategy
With a team of four marketers, Lasso has developed a highly efficient and productive content marketing program. Jess outlines how the team collaborates and leverages each member's strengths to drive results. She discusses their focus on repurposing content, sharing how they take one piece of content and create several assets from it. Jess cites examples such as repurposing podcast episodes, videos, and case studies to maximize their reach and engagement.
Measuring Success and Focusing on Brand Growth
Jess reveals the key metrics and goals that the Lasso content marketing team tracks to measure success. These include brand awareness, social media following, email list growth, and engagement with content. She emphasizes the importance of growing the brand as a strategy to drive business growth and revenue. Jess also highlights their daily stand-up meetings, weekly syncs, and blocked meeting days to ensure the team stays aligned and focused on priorities.
On episode #20, Jimmy speaks with Jess Cook from Lasso. They discuss:
- How Jess markets, upsells and cross-sells a product with a ton of features - Why she's chosen to invest heavily in audio and video content - Her process for getting to know the customer - Why daily standups are the key to good team communication - How she achieved a 12x "content repurposing multiplier"