

#41 How CarGurus is evolving, Amazon’s threat to car dealers, Cracking down on fake car prices, Why he’s hiring former dealers | Jason Trevisan, CEO at CarGurus
Dec 5, 2023
Jason Trevisan, CEO at CarGurus, discusses the impact of technology on the consumer experience, CarGurus' business model, mitigating bad-faith actors, hedging against Google, and the future of CarGurus alongside the customer experience. He also talks about recruiting Ivy League students, their acquisition of CarOffer, thoughts on Hyundai/Amazon, and how dealer marketing will change in the next 5 years.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 2min
The Impact of Technology on Car Shopping and Buying Experience
02:09 • 3min
Consumer Behavior in Online Car Shopping
04:57 • 18min
CarGurus: Evolving from Lead Generation to Supporting the Entire Car Buying Transaction
22:42 • 11min
The Acquisition of Car Offer and the Blurring of Wholesale and Retail
33:38 • 5min
Accelerating Product Collaboration, Operational Alignment, and Reacting to Hyundai-Amazon Partnership
38:20 • 4min
The Challenges of Implementing Online Transaction Capabilities in the Car Industry
42:11 • 7min
The Future of CarGurus and Evolving Capabilities
49:08 • 3min