The Kraken Wakes: Creating the Utility of the Future | Ep175: Greg Jackson
Sep 4, 2024
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Greg Jackson, the founder and CEO of Octopus Energy, discusses the incredible rise of his company to become the UK's largest energy provider in under ten years. He dives into concepts like locational pricing, which could boost renewable energy, and shares ambitious plans for a zero-carbon electricity system by 2030. Jackson discusses the innovative Kraken platform, customer engagement strategies, and how technologies like heat pumps and electric vehicles are shaping the future of energy. His insights highlight the challenges and opportunities within the evolving energy landscape.
Octopus Energy's rapid growth to becoming the UK's largest energy supplier reflects its innovative technology and customer-centric approach amidst market challenges.
Implementing locational pricing in the UK could save consumers £51 billion by 2040, promoting investments in renewable energy infrastructure tailored to local resources.
The company's commitment to flexibility in electric vehicle charging through its Intelligent Octopus tariff showcases a model for grid stability and customer savings.
Deep dives
Regional Pricing Potential
Implementing regional pricing in the UK could result in significant savings, potentially £51 billion by 2040 on energy bills. Every region would see reductions in costs compared to current pricing structures. This shift would be particularly beneficial for areas with abundant renewable energy resources, as pricing would adjust according to local supply and demand. Such a change would also attract investments in necessary infrastructure where energy generation is most needed.
Octopus Energy's Growth
Since its inception in 2015, Octopus Energy has experienced remarkable growth, now serving over 7 million households in the UK. This growth includes a substantial increase of approximately 100,000 new customers monthly. The company's proprietary Kraken software has expanded its reach, managing licenses for over 63 million households globally, highlighting the scalability of its technology platform. With consistent organic growth alongside strategic acquisitions, Octopus Energy is positioning itself as a leader in the clean energy market.
Innovations in Flexibility and Electric Vehicles
Octopus Energy is pioneering innovative energy solutions that leverage customer flexibility, particularly in managing electric vehicle (EV) charging. With over 300,000 customers utilizing its Intelligent Octopus tariff, the program offers optimal charging schedules based on energy prices and grid needs, currently managing approximately 1.2 gigawatts of flexibility. This flexibility allows Octopus to actively contribute to grid stability while providing significant savings for customers who can charge their vehicles during off-peak times. The model encourages broader adoption of EVs by demonstrating the cost benefits associated with intelligently timed charging.
Risk Management and Customer Engagement
A proactive approach to risk management has been instrumental in Octopus Energy's ability to navigate the energy crisis effectively. Unlike competitors, Octopus maintained a focus on comprehensive hedging strategies to mitigate exposure to market volatility. This commitment extends to customer engagement by actively listening to consumer concerns and adapting services, such as providing electric blankets to vulnerable customers during the cold winter months. Such initiatives not only enhance customer satisfaction but reinforce Octopus's brand as a customer-centric energy provider.
Future Challenges and Innovations
Looking ahead, the transition to a decarbonized electricity system presents both challenges and opportunities for the energy sector. The need for innovative solutions, such as integrating heat pumps and advancing local pricing structures to optimize energy use, is essential for achieving net-zero targets by 2030. Leaders like Octopus Energy are exploring various technological advancements, including the development of their own heat pumps and flexible energy management systems. Successfully addressing these challenges will be crucial for sustaining growth and ensuring long-term energy sustainability across the UK and beyond.
How does a startup become the largest provider of electricity in the UK in less than a decade? What is locational pricing and how could it encourage more renewables? And is it possible to achieve a zero-carbon electricity system by 2030?
Welcome to the first episode of Season 13 of Cleaning Up, in which Michael Liebreich sits down with Greg Jackson, the founder and CEO of Octopus Energy, to uncover the incredible story behind the company's rapid growth and its transformation into a global energy powerhouse.
Greg and Michael explore how Octopus Energy has gone from a small startup to the largest energy supplier in the UK, directly serving over 7 million households, and with a presence in 8 of the top 10 competitive energy markets worldwide. Greg reveals the key drivers behind Octopus Energy's success, including the innovative Kraken platform that powers their operations, the strategic acquisitions that fuelled their expansion, and the company's unwavering focus on customer-centric solutions during the recent energy crisis.
The story doesn't end there. Greg shares his ambitious vision for the future, whether or not its possible to reach 1 billion Kraken licenses by 2030 and the company's groundbreaking work in areas like locational pricing, electric vehicle integration, and the electrification of home heating.
Leadership Circle
We are delighted to announce the Cleaning Up Leadership Circle, and our founding members: Actis, EcoPragma Capital, Eurelectric, the Gilardini Foundation, KKR, National Grid, Octopus Energy, Quadrature Climate Foundation and Wärtsilä. For more information on the Leadership Circle and how to become a member, please visit https://www.cleaningup.live
Links & More
Episode 32: Building the Billion-Customer Energy Company — https://www.youtube.com/watch?v=x9kHNMyH7bw
Episode 154: Green Heat (and Cooling) Under our Feet — https://www.youtube.com/watch?v=-TpHa-uU6lc
Michael at the Imperial College Energy Futures Lab, and the subsequent panel discussion with Greg Jackson — https://www.youtube.com/watch?v=w0Q9cuF8zKg
Octopus Energy customers provide 108MW of grid flexibility in first ‘Saving Session’ — https://octopus.energy/press/believe-it-or-watt-octopus-energy-customers-provide-108mw-of-grid-flexibility-in-first-saving-session-equivalent-of-a-gas-power-station/
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