Revenue Builders Aligning on Metrics with Your Customer
Sep 22, 2024
Anne Gary from Force Management joins the discussion, bringing expertise in aligning metrics with buyers. She emphasizes the significance of identifying customer pain points during the discovery phase. The conversation navigates the challenges of establishing effective customer success metrics, highlighting the difference between financial and technical aspects. Practical advice is offered for sales reps to bridge these perspectives, underlining the importance of preparation and communication in sales discussions.
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