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3min chapter
Aligning on Metrics with Your Customer
Revenue Builders
Navigating the Challenges of Customer Success Metrics
This chapter explores the complexities of establishing effective metrics for customer success, focusing on the distinction between financial and technical metrics. It provides practical advice for sellers on aligning strategies with customer needs to bridge the gap between technical and financial perspectives.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode