NARPM Radio Vendor Relationships and Tenant Happiness: Insights from Cavalry’s Maintenance Management Strategies
Sep 11, 2024
Join Diego Alatorre, a maintenance management strategies expert, and Tom Van Waelem, a specialist in vendor relationships, as they discuss key performance indicators essential for property maintenance success. They emphasize the power of proactive communication and timely vendor payments in enhancing tenant satisfaction. The duo shares innovative strategies for building strong vendor relationships through regular feedback and clear expectations, proving that effective management can significantly improve efficiency and tenant happiness.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10
Intro
00:00 • 3min
Innovative Strategies for Client Acquisition in Property Management
02:37 • 2min
Innovative Strategies in Property Management
04:59 • 7min
Enhancing Maintenance Processes in Property Management
11:54 • 29min
The Value of Communication in Tenant Management
40:24 • 2min
Enhancing Vendor Relationships Through Effective Communication and Timely Payments
42:30 • 3min
Building Strong Vendor Relationships Through Feedback and Appreciation
45:07 • 3min
Vendor Onboarding Best Practices
47:49 • 8min
Nostalgic Reflections and Life Lessons
55:50 • 2min
Special Offer and Support for Property Management Professionals
57:52 • 3min