

Tom Van Waelem
Co-founder of Cavalry Works, offering an innovative maintenance solution for property managers. He focuses on streamlining make readies and improving outcomes for homeowners.
Best podcasts with Tom Van Waelem
Ranked by the Snipd community

Sep 11, 2024 • 1h 1min
Vendor Relationships and Tenant Happiness: Insights from Cavalry’s Maintenance Management Strategies
Join Diego Alatorre, a maintenance management strategies expert, and Tom Van Waelem, a specialist in vendor relationships, as they discuss key performance indicators essential for property maintenance success. They emphasize the power of proactive communication and timely vendor payments in enhancing tenant satisfaction. The duo shares innovative strategies for building strong vendor relationships through regular feedback and clear expectations, proving that effective management can significantly improve efficiency and tenant happiness.

May 22, 2025 • 24min
How To Make Maintenance a Strength of your PM Business (or outsource it) with Tom Van Waelem and Diego Alatorre of Cavalry Works
Tom Van Waelem and Diego Alatorre from Cavalry Works bring a wealth of expertise to the table. They discuss innovative strategies for streamlining maintenance in property management, including the advantages of outsourcing versus internal teams. The duo emphasizes the importance of proactive communication and meticulous documentation to enhance tenant satisfaction and reduce liability. They also break down key performance indicators that can transform a maintenance department from a burden into a powerful asset.